Información de contacto

Contact Information

If you have any questions regarding our products, orders, or policies, our customer support team is available to assist you.

Company Details
Brand Name: Clara Keepsake Studio
Operated by: JOYDU LLC
Business Address: 1209 Mountain Road Pl NE

Customer Support
Email: support@clarakeepsakes.com
Phone: +1 (505) 267 8366

We aim to respond to all inquiries within 24–48 business hours.

Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

How to Contact Us
For faster assistance, please include the following when contacting us:

• Your full name
• Order number (if applicable)
• A clear description of your inquiry

For issues related to damaged or defective items, please include photos showing the problem.

Important Notice

• Customer support is primarily handled via email to ensure accurate and timely responses.
• Response times may be extended during holidays or high-demand periods.